Privacy Policy

Last updated 24 July 2026

Napama Premium Solution ("Napama", "we", "us" or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have.

1. Information we collect

We only collect information that helps us respond to you and serve you better. This includes:

• Information you give us, such as your name, phone number, and the details of the product you are enquiring about, when you contact us by phone, WhatsApp, or through an enquiry form on this website.
• Information collected automatically; basic technical information such as your device type, browser, and general usage of the website, which helps us keep the site working well.

We do not require you to create an account, and we do not collect payment details through this website.

2. How we use your information

We use the information we collect to:

• Respond to your enquiries and provide product information, availability and pricing;
• Arrange purchases, delivery or in‑store collection where relevant;
• Provide customer support and follow up on your requests;
• Improve our website, products and services.

3. WhatsApp & phone enquiries

When you tap an "Enquire" or WhatsApp button, your message opens in WhatsApp so you can send it to us directly. Those conversations are handled through WhatsApp and are also subject to WhatsApp's own privacy practices. We use the information you send only to respond to your enquiry.

4. How we share information

We do not sell your personal information. We may share limited information with trusted service providers who help us operate (for example, messaging or delivery partners), and only as needed. We may also disclose information where required by law.

5. Cookies & analytics

Our website may use basic cookies or similar technologies to help the site function and to understand how visitors use it. You can control cookies through your browser settings; disabling them may affect some features.

6. How we protect your information

We take reasonable steps to protect the information you share with us against loss, misuse and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your rights & choices

You may contact us at any time to ask what information we hold about you, to request a correction, or to ask us to delete it. You can also choose not to share certain information, though this may limit our ability to respond to your request.

8. Children's privacy

Our website and services are intended for a general audience and are not directed at children. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review it periodically.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: